Terms and Conditions

Area of application

You can order on the Internet from us via our homepage www.feeloriginal.shop. We advise you to carefully read the Terms of Business below before using the site.

These Terms and Conditions regulate the contractual relationship between you as a natural person and company and are valid only for business relations with consumers. The Terms and Conditions are valid for the offers on the Domain www.feeloriginal.shop. We complete your order based on our Terms and Conditions that are valid at the time of placing the order. Our Terms and Conditions are available on our Internet site www.feeloriginal.shop.

Company reserves the right to change the terms and conditions of the website at any time. All images or other graphic material can resignate from the goods.

Price

All product prices in the online store contain 22% and 9.5% VAT. Prices are indicated in EUR (€). Prices are valid at the time of order submission and do not have a predetermined validity. Prices are only valid for the purchase via www.feeloriginal.shop online store. The price does not include delivery.

Payment

You can  pay a purchase for ordered products through PayPal , by Credit card or Bank Transfer.

Purchase procedure

  1. Acceptance of the contractWhen a customer issues an order, he receives a notification by e-mail that the order has been accepted. At the same time, this notice is an order confirmation. After that, the buyer has the option of canceling his contract within one hour. If a customer has registered a user account on a website, all his order-related information is accessible through his user profile.
  1. Confirmation of the orderIf the buyer does not cancel the order, the order is processed. The company checks the availability of ordered items and orders are executed or rejected for a reason. In order to verify data or to ensure the accuracy of the supply, the service provider may call the customer to his contact telephone number or write to the contact e-mail address. The contract for the purchase of ordered items between the buyer and the tenderer is irrevocably concluded at this stage.
  1. Detaining goodsThe company prepares, dispatches and sends the goods within the agreed time. The customer is informed by the dispatch via e-mail.

 

Placing the order

Our shop is available 24 hours a day, every day of the year. The user chooses and orders products that are available to him in an online store classified in product categories. By signing in to the online store, the user agrees to use personal data for successful conclusion of the contract and its fulfillment (invoicing, delivery, etc.). In the Shopping Cart you have the possibility to initiate the order process. After entering your personal data you will find a summary of your order at the final step of the order process. There you can take a look at your order again and have the option to make changes if necessary. By using the button “Confirm Order” you place a binding offer regarding the chosen items.

After the order, the customer receives a notice by e-mail that the order has been accepted. It lists the products and quantities selected by the customer. Any changes to the order or Cancellation, the buyer must inform the provider of this offer to the e-mail address info@feeloriginal.shop, where he must also indicate the number of the order in the invoice, received by e-mail. In the promised time, the provider discontinues and dispatches the goods. General business conditions also include the presentation of the provider’s policy regarding the return of goods and where it can be contacted in the event of a delay in delivery or a complaint.

Delivery

The company will make sure that the goods are delivered to the client within the stated deadlines (2 – 7 working days). In the event of any questions or comments regarding your order, please contact us by e-mail: info@feeloriginal.shop.

If we are unable to deliver within the timeframe given or the product is not available for delivery within the given timeframe, we will inform you as quickly as possible.

Shipments are delivered by Pošta Slovenije. The cost of delivery is XXX EUR.

In the case of a purchase above EUR 99, delivery charges are free of charge.

Purchase without risk

The consumer is entitled, within 14 days of the receipt of the goods, to inform the company that he is resigning from the contract, without having to state the reason for his decision. A message is deemed to be timely if the consignment is submitted within the time limit. The only cost to the consumer in respect of cancellation is the direct cost of returning the goods. It must return the latter to the company no later than 30 days after the cancellation message.

The consumer must notify the company by e-mail address info@feeloriginal.shop not later than 14 days after the receipt. The product you are returning must be unused, undamaged, in original packaging and in unchanged quantity. When refunding, we will refund your refund to your TRR. Alternatively you can choose to replace it and choose another product.

In case you have received a package that has been damaged during transport (the packaging has visible damage) or shows signs of opening, immediately contact  to your supplier and complete the reclamation report. Please also email us at info@feeloriginal.shop.

Privacy Policy

1. Elevation and processing of http-protocol data

By visiting our website and with every call of a file our web server collects protocol information (e.g., browser type, date and time of the call) about these processes. These are not personal data. It is not possible for us to assign the acquired data to a specific person.

All this information is evaluated by us exclusively for statistical purposes. We do not pass any information to third parties. A linking of this data with other data does not occur through us.

2. Use of personal data

Personal data is collected by us only when you make it available to us with your knowledge and consent. Your personal data is used only for completing your order and to send goods.

3. Newsletter

Personal data is collected by us only when you make it available to us with your knowledge and consent. In particular the use for this personal data occurs for the purposes of advertisement / market research as well as the creation of our services only if you have given us your approval.

You have the right to request that we don’t use your personal data at any time.

4. Use of Cookies

If you wish to receive our newsletter, we need besides your email address the confirmation that you are the owner of the given email address and that you agree with the receipt of the newsletter. These data is raised only for the purpose to be able to send to you the newsletter and to document our relevant authorisation. A passing on of the data to third parties does not occur. You can revoke the order of the newsletter and your approval of the storage of the email address at any time.

5. Is your data transmitted to third parties?

Due to legal guidelines we are obliged to transmit your personal data to third parties in certain cases. This is the case if the suspicion of a criminal offence or the abuse of our website is given. In those cases we are obliged to transmit your data to the relevant authorities.

Apart from that your data is stored exclusively in our data bank and on our secure servers. There are exceptions for our service partners who require the transmission of data for completing the order or service such as German post, UPS, or our banks. In these cases the transmission occurs according to the regulations of the federal data protection act (BDSG), the extent of the transmitted data is limited to the necessary minimum.

6. Use of Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc (”Google”). Google Analytics uses so-called” Cookies”, text files which are stored on your computer and which allow an analysis of the use of the website by you. The information about your use of this website generated by the Cookie (including your IP address) is transferred to a server in the USA by Google and is stored there. Google will use this information to evaluate your use of the website to put a report together for the website operators about the website activities and to render services related to the website use and the Internet use.

Google will also transfer this information to third parties, if they are legally obliged to or if they process these data on behalf of Google. In no case Google will associate your IP address with other data of Google Inc. You can prevent the installation of the Cookies by adjusting the settings on your browsers software; nevertheless, we point out that you cannot use all functions of this website in this case. By using this website you agree with the treatment of the raised data about you by Google in the afore described way and for afore named purpose.

7. Use of Facebook and Instagram Social media Plugins

Our web site uses Social Plugins (”Plugins”) of the social network facebook.com which is pursued by the Facebook Inc, in 1601 S. California ave, Palo Alto, 94304, USA (”Facebook”). The Plugins are recognizable in one of the Facebook logos (white “f” on blue tile or a „thumb high“ sign) or are marked with the addition “Facebook Social Plugin”. The list and the appearance of the Facebook Social Plugins you can see here: http://developers.facebook.com/plugins.

Our web site uses Social Plugins (”Plugins”) of the social network instagram.com which is pursued by the Instagram, LLC, 1601 Willow Rd. Menlo Park, CA 94025 . The Plugins are recognizable in one of the Instagram logos or are marked with the addition “Instagram”.

If you use a web page on our web site, which contains such a Plugin, your browser builds up a direct connection with the servers of Facebook or Instagram. The contents of the Plugins are transmitted by Facebook  or Instagram directly to your browser and are integrated by this into the web page. We have no influence on the extent of the data, raised by Facebook or Instagram with the help of these Plugins and inform you, hence, according to our state of knowledge:
By the integration of the Plugins Facebook or Instagram receives the information that you have called the suitable side of our web site. If you are logged in with Facebook, Facebook can assign the visit to your Facebook account. If you interoperate with the Plugins, for example push the Like button or make a comment, the suitable information is transmitted by your browser directly to Facebook  or Instagram and gets stored there. If you are not a member of Facebook or Instagram, the possibility insists, nevertheless, that Facebook or Instagram brings your IP address in experience and stores it.

If you are a member of Facebook or Instagram and you do not want Facebook or Instagram to collect and link data about you with the stored data of Facebook or Instagram , you must log off at Facebook or Instagram before you visit our web site.

 

Last change: 31.08.2017

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